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The Power of Facilitation in Reframing Customer Engagement

A new chapter for our forthcoming Tamil translation of the Power of Facilitation, co-authored by Tamil translators Ramesh Srinivasan and Dr Nalini Rajesh. The Business Context Organisations often reach a point where the very approaches that drove their past growth may no longer be sufficient to take them into the future. The client organisation was […]

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Reviews

Héctor Villarreal Lozoya on Technology for Facilitation

We are grateful to former IAF Chair Vinay Kumar of C2C-OD for this February episode of the Shiny Happy People podcast featuring FacPower contributor  Héctor Villarreal Lozoya. Technology has pervaded almost every aspect of our lives. Today’s guest is someone who has been a tech expert and enthusiast well before the pandemic, particularly in the […]